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Status pages vs uptime monitoring: what is the difference?

Uptime monitoring detects an outage; a status page communicates it. Here is how they differ, why growing teams want both, and how they work together.

These two get confused constantly, and the difference is worth getting right, because they solve opposite halves of the same problem. Uptime monitoring is how you find out something broke. A status page is how everyone else finds out. You usually want both, for different reasons.

Uptime monitoring: detection

Uptime monitoring is the private, always-on watch on your service. It checks your site, API and infrastructure on a schedule, confirms a failure across regions before it decides anything is actually wrong, and pages you when it is. Its whole job is to shorten the gap between "it broke" and "you know," so you can start fixing it. It is pointed inward, at your team.

If you are new to it, what uptime monitoring is covers the basics.

Status pages: communication

A status page is the public, outward-facing side. It is a page your users can visit to see whether a service is up, usually at a friendly address, with current status, recent history and any ongoing incidents. Its job is to answer "is it just me?" without a support ticket, and to show customers you are on top of an issue while you work.

A good status page does not detect anything. It reflects what your monitoring already knows.

Why you want them connected

The two are strongest together. Your monitoring detects an outage and opens an incident; your status page shows that incident to customers automatically, so you are not updating a second place by hand during the worst ten minutes of your week. When the monitor confirms recovery, the status page clears. Together they also give you the record you need to report against an uptime SLA, with evidence rather than a status page taken on trust.

PageWarden does both from one tool. It runs the checks, confirms failures across regions, and publishes a branded public status page for any set of monitors, with an embeddable badge, starting on the free plan. The page reflects the same confirmed status your alerts are based on, so what customers see matches what your team sees.

Which do you need first?

Start with monitoring. You cannot communicate an outage you did not detect, and a status page with no monitoring behind it is a page you have to remember to update under pressure. Get detection and alerting solid first, then publish a status page so customers can check for themselves instead of emailing you.

For a team, the honest answer is usually both, and the reason to want them from one tool is that a status page is only as trustworthy as the monitoring feeding it.

You can start free with no credit card, set up your monitors, and publish a status page when you are ready.

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